Privacy Policy

1. Introduction

Clear View VPN ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our VPN service and website at clearviewvpn.com.

2. Our No-Logs Policy

We operate a strict no-logs policy. This means we do not collect, store, or monitor:

• Your browsing history or online activity
• DNS queries
• Your originating IP address when connected to our VPN
• Connection timestamps
• Session duration
• Traffic data, content, or bandwidth usage per user

We cannot share what we do not have. Your online activity is yours alone.

3. Information We Do Collect

To provide our service, we collect minimal information:

• Account information: Email address used to create your account
• Payment information: Processed securely by Stripe. We do not store your card details on our servers
• Support communications: If you contact us, we retain the correspondence to resolve your issue
• Aggregate diagnostics: Anonymous, non-identifiable server performance data to maintain service quality

4. How We Use Your Information

• To create and manage your VPN account
• To process payments and manage subscriptions
• To provide customer support
• To send important service updates (not marketing)
• To improve our service quality using aggregate, anonymous data

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We share data only with:

• Stripe: For secure payment processing
• Infrastructure partners: To provision your VPN account (minimal data — email only)
• Law enforcement: Only if legally compelled, and only data we actually hold (which does not include activity logs)

6. Data Security

We use industry-standard security measures to protect your information, including AES-256 encryption for all VPN connections and secure, encrypted storage for account data. All payment processing is handled by Stripe, which is PCI Level 1 compliant.

7. Cookies

Our website uses essential cookies only — those required for the site to function properly. We do not use tracking cookies, advertising cookies, or third-party analytics cookies that identify individual users.

8. Your Rights (GDPR)

If you are located in the UK or European Economic Area, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

To exercise any of these rights, contact us at [email protected].

9. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].